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Frequently Asked Questions

Pickitup.Com moves fast, and not just on the roads. We’re always making improvements to our service and our routes.
If you have any additional questions, please don’t hesitate to email us at We’ll get back to you. Quick.

FAQ For new and existing customers

What is Pickitup.Com?

Pickitup.Com is a software platform service, powered by the latest cloud technologies, giving you access from both your desktop and smartphone. Our service matches people who want to have things shipped & delivered with professionals who can pick up those shipments and make those deliveries. We call those matches Pickitup.Com Matches. Pickitup.Com offers information and a Platform to facilitate arrangement of Pick-up, Carry, and Delivery Services, but does not, and does not intend to, provide Transportation Services or act in any way as a Transportation Carrier or a Moving or Hauling of Freight Carrier. We have no responsibility or liability for any Pick-up, Carry, or Delivery Services provided to you through the service.

How much does it cost to use Pickitup.Com's service?

Each delivery is unique based upon the mileage and the time it takes to deliver. You will be given an estimated cost based upon the mileage distance before you post your goods for a Pickitup.Com Match.

How do I pay for Pickitup.Com's service?

Your payment for using Pickitup.Com’s service is collected from the credit card you used when signing up for the service.

When do I pay for Pickitup.Com's service?

You are charged for the service once your delivery has been confirmed.

As a shipper, what service can I expect?

Pickitup.Com offers door to door services using contracted Driver Service Providers committed to accomplishing the requirements of your shipments.

Do I get charged if I cancel my Pickitup.Com match?

If you cancel your Pickitup.Com Match right away, there is no charge. But if you cancel your Pickitup.Com Match more than five minutes after the Match has been accepted by a driver, you will be charged a $25.00 cancelation fee.

Can I tip the driver?

Yes, you can tip the driver. But this will have to be done with cash as our app currently does not accept tips.

What are Pickitup.Com's hours?

Pickitup.Com’s service is offered 24 hours a day, seven days a week. However most deliveries will more than likely be handled during normal business hours.

What can I have delivered with Pickitup.Com?

You can ship just about anything as long as it’s not illegal, an animal, paints or chemicals, bio-hazardous or hazardous materials, firearms, ammunition, or any kind of explosives.

Is Pickitup.Com a trucking company or a freight carrier?

Pickitup.Com is not a Transportation Carrier or a Moving or Hauling of Freight Carrier. It is up to customers and delivery professionals to offer and provide the Pick-up, Carry, and Delivery Services that may be scheduled through the use of the service.

How much can I deliver with Pickitup.Com?

Drivers using the Pickitup.Com service currently mostly drive in Sprinter and Cargo vans. These vans have a three skid maximum capacity.

How long does it take to make a match with Pickitup.Com?

Pickitup.Com’s service is on-demand. In most cases, it should be within minutes of you submitting your goods for a Pickitup.Com Match.

Can I use Pickitup.Com to deliver from anywhere?

Today, we are primarily operating in these cities: Cincinnati Dayton Toledo Detroit Fort Wayne Indianapolis Lexington Louisville If you’d like us to be available in your area, leave us a message and we’ll keep track of the growing demand.

Our fastest service in the country provides picked up at door and dispatch it timely intra-city and made last mile drop at selected destination affordable for all.

Who We Are ?

10+ years’ experience in Logistics services

We manage all the aspects for your satisfaction. Our Charges for the Services are lowest ,we offer best relocation services & best for packing mover in USA.
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Straight from the Customer's heart.
I hired Packers and Movers for moving my delicate crockery items from Manhattan to Miami. They provided me very affordable and effective relocation of goods. I got the delivery of goods within time period of packing without any damages. I really found well and hassle-free moving of goods within my budget.
I have received all my goods on time and in good condition. Thanks for providing good professional services which helped me in my smooth relocation from Portland
They are prompt, right from the survey of goods to packing, loading, unloading, moving and re-arranging of goods in your new home. I have pleasure to put on record that I am fully satisfied with the services provided by your boys while shifting household goods from Wall Street to water burry.


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US - Los Angeles

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